Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy outlines how your personal data is collected, used, and protected when you visit or contact us through www.darcythedietitian.com ("the Site").

We are committed to handling your information in accordance with data protection law, including the UK General Data Protection Regulation (UK GDPR).

Who We Are

This Site is operated by Darcy The Dietitian, a UK-based registered dietitian offering independent nutrition and dietetic services.

Email: Darcy@bea-nutrition.com Location: London, United Kingdom

What Personal Data We Collect and Why

We only collect information that is necessary to deliver our services safely and professionally.

Contact Information

What we collect: Your name, email address, and any information you provide in the contact form or via email.
Why we collect it: To respond to your enquiries, arrange consultations, and provide ongoing communication related to our services.

Health & Clinical Information

What we collect: Health history, dietary habits, lifestyle factors, medical conditions, and consultation notes. This may also include reports from other healthcare professionals, if shared with your consent.
Why we collect it: To deliver personalised dietetic care, maintain accurate professional records, and provide safe, evidence-based advice in line with HCPC and BDA standards.

Technical & Website Use Information

What we collect: Your IP address, browser type, pages visited, and how you interact with the Site. Why we collect it: To ensure the Site functions correctly, to improve user experience, and to monitor security and performance.

This data is collected automatically using cookies and analytics tools (e.g. Squarespace Analytics, Google Analytics). This information is anonymised and does not identify you personally.

Lawful Basis for Processing Your Data

In accordance with UK GDPR, we process your data based on the following lawful grounds: 

  • Consent when you voluntarily provide information through the website

  • Contract to provide our services to you

  • Legal obligation to comply with healthcare regulations (e.g. clinical record keeping)

  • Legitimate interest such as responding to enquiries and maintaining a functional website

How Your Data Is Stored

Clinical data is stored securely in encrypted electronic records, compliant with HCPC and GDPR guidelines.
Website form submissions are handled securely via Squarespace.
Access to data is restricted to those who need it for the delivery of care or administrative purposes.

How Long We Keep Your Data

Enquiry data (non-clients): Retained for up to 12 months
Client records: Retained for 8 years from the date of your last appointment, or until you turn 25 if you were under 18 at the time of your last session whichever is longer.

These retention periods follow HCPC, BDA, and NHS guidance.

Sharing Your Information

We will not share your personal data with third parties unless:

  • You have given explicit consent (e.g. sharing with another healthcare professional)

  • We are required to do so by law (e.g. legal or regulatory obligations)

  • It is necessary to run our website securely and effectively (e.g. Squarespace, Google Analytics)

We will never sell or rent your personal information.

Your Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections to inaccurate or incomplete data

  • Request deletion of your data, where appropriate

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please email: Darcy@bea-nutrition.com

Cookies

This Site uses cookies to ensure it functions properly and to analyse usage patterns. Cookies are small text files placed on your device. You can control cookie settings in your browser, but disabling cookies may affect how you experience the Site.

For more information, visit: www.allaboutcookies.org

Minors

This Site and our services are intended for adults aged 18 or over. We do not knowingly collect personal data from anyone under 18 without parental or guardian consent.

Security Measures

We take data security seriously and implement appropriate physical, digital, and managerial safeguards to protect your information from unauthorised access or disclosure.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: 22 March 2025

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact: Darcy@bea-nutrition.com